Short answers, and complete ones
Eight questions, the ones that keep coming up. Each is answered all the way through, including when the answer is "no".
What the products do
Do you recognise known malware?
Nineteen families, yes — WSO, c99, China Chopper, WP-VCD, AnonymousFox and the rest. But the order matters: a file is found because it cannot justify its presence, and its name comes AFTERWARDS, once its shape is recognisable. So the list never grounds the detection, it only comments on it. That's what lets us find what has no name yet — a backdoor written for your site has none, by construction — and say so when we don't recognise its shape. A wrong name costs more than silence: it sends you looking in the wrong place.
What exactly does Watch monitor?
Two things at once, and deliberately a single product. What happens to you: the first executable file that changes on your site breaks the certificate, and it warns you. And what the world has learned about you: a version fallen behind, an extension pulled from the official repository, a vulnerability published since — so it moves even on days when your site does not.
What does the Restore option change?
Record answers "what is going on?": the full diagnosis, the dating, the likely entry point, and the three signed documents. Restore adds the fix — verified afterwards, rolled back on its own if your site stops responding — plus the new analysis that turns the finding into a certificate of recovery.
Can a year of Watch + Restore replace Record + Restore?
No, and the reason is technical before it is commercial. The watch only restores what it has SEEN change: anything already diverging from vendor originals on the day you signed up is named, but never rewritten. We never saw your site in a known state, and "restoring" a state we never observed might well break a fix you applied by hand. A site already compromised on arrival therefore calls for the one-off act. And the watch seals no documents: if your host has taken your site down, it's the signed report they will ask for, and only the act produces it.
How we sell
Why is the analysis paid for?
Because a free analysis would answer "nothing found" almost every time — the good news people expected, delivered without proof, to people who didn't need it. We sell certainty, not anxiety. Verifying a document, on the other hand, is free for everyone and forever: it costs us nothing, and it's what makes our documents stand up to scrutiny.
Why is Watch sold yearly, and why without a subscription?
Annual, because it watches a moving target: vendors release versions, the world discovers vulnerabilities, a repository pulls an extension — your site can become non-compliant without anything changing on your end. A one-day check would be a snapshot sold as surveillance. No subscription, because nothing should renew behind your back: you pay for one year, once; when it ends, the watch stops on its own and lets you know. Resuming it is a choice, never a charge.
Is there a launch price?
No, and there will not be one. Cutting a price degrades the product’s value: a discount anchors that value lower, teaches people to wait for the next one, and signals doubt about what is being sold. The price list fits in two numbers for a single site — €99 and €199 — and in four published tiers for a fleet (Watch Fleet, from 5 to 50 seats): a volume rate, published for everyone, never a discount granted case by case. The act and the year of watch still cost the same, and each is paid once.
I manage a fleet of sites. What do you offer me?
Watch Fleet: watch by seats. A seat is one site under watch for the year; a site that leaves the fleet frees its place for another. Four tiers, from five to fifty seats, in Watch or Watch + Restore: the price goes down with the number and stays displayed — never “on request”. The fleet adds an overview under your key, a summary every Monday, and propagation between your sites: the same bytes landing on several of them within days. For resale and white label, write to us.
A question missing here?
Write to us. The questions that keep coming back end up on this page, with their answer in full — that's how it came to be written.
How many files on your site can justify their presence?
You'll get the exact number, every file named, and the means to prove it to someone else.